Our mission is to empower you and your success in driving transformational business impact through improving data and AI literacy, building high-performing teams, focusing on near-term outcome-driven strategies, and having supportive technology solutions.
We will customize our collaboration together to meet your needs, understand the context of your business, and establish KPIs to measure results. Here is an idea of what you can expect from us:
Coaching - 1:1 Manager, Senior Leader, and Executive sessions focusing on essential skills - communication, self-awareness, and team development.
Enterprise AI & Data Literacy - leverage our comprehensive platform for AI and Data Literacy - Data Terraine, to measure, track, and report on skills across your organization. More here
Build High-Performance Teams - through assessments, 1:1 and group coaching, regular workshops, and tracking. More here
Executive Workshops - educational discussions with executives about emerging and highly relevant topics tailored to your business and industry, such as Trends in AI and Data, ChatGPT - What, Why, and How? Demystifying AI, etc.
AI and Data Strategy – we will work with you to ensure your strategy is focused, actionable, measurable, and produces near-term results. More here
Typically, we will work together over a minimum of 6 months to give you ample time to track progress and ensure you are on the path to achieving your goals.
Improving AI & Data Literacy
“A lack of skills at all levels is impeding transformation to data-driven decision-making, with 50% of organizations lacking sufficient AI and data literacy skills to achieve any business value.”
When we talk about data literacy, it’s important not to mistake it for technical literacy or the high-level skills needed by a data scientist. Instead, we need to think of it as:
1. The ability to read, work with, question, and analyze data.
2. The ability to use data to tell a story, present an argument, and persuade.
3. Making decisions that align with business objectives based on data insights.
As data transitions towards business-centricity, all teams across the value chain must increase their data literacy. Your key to success starts with Data Terraine, our proprietary and the industry's first comprehensive platform for AI and Data literacy. Empowering you with enterprise-wide literacy assessments and reporting to understand your organization’s current skills and gaps, track progress toward your goals, and integrate your outcome-driven strategies. Coupling the Data Terraine benchmark with workshops tailored to the needs of all stakeholders, from the C-Suite to the data engineer to the business analyst, ensures everyone across your data value chain is speaking the same language and can make the best use of your AI and data investments. The result is a clear ROI from running your literacy program.
Building High-Performance Teams
“Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.”
A big part of the X factor is eliminating the rampant communication challenges on, between, and across teams and departments. At the core, teamwork starts at the individual level, where addressing this core problem begins. But how can you equip people to build cohesiveness and deliver results quickly in a modern workplace that is now hybrid, high-speed, and high-stakes? How do you establish trust and reduce friction between teams?
Add to all of this the stress in the workplace; according to Gallup’s State of the Global Workplace: 2023 Report, 44% of employees globally said they experienced a lot of stress. Undeniably, navigating these times is very challenging for all of us. To be successful, future leaders will be required to develop more empathy; to practice empathy also requires being self-aware. Columbia University is preparing future leaders this way with its new president, Minouche Shafik, stating, “In the past jobs were about muscles, now they’re about brains, but in the future they’ll be about the heart.”
To help everyone thrive in the workplace and for teams to become high-performing, we have partnered with Wiley on Everything DISC and Five Behaviors as well as the HeartMath Institute, enabling us to leverage state-of-the-art assessments and frameworks. We combine these assessments with 1:1 coaching, group facilitation, and regular workshops to ensure your organization reaches its peak performance.
Customer Focused and Outcome-Driven AI and Data Strategy
“People don’t want to buy a quarter-inch drill. They want a quarter-inch hole!”
“Customers don’t really buy products or services; they “hire” them to do a “job”.”
According to research by Simon-Kucher & Partners, 72% of all new products & service introductions fail to meet expectations. That is a startling statistic often directly tied to strategies that take a product-centric and not a customer-centric approach. What approach does your current strategy take?
As Clayton Christensen, the Kim B. Clark Professor of Business Administration at the Harvard Business School, has said, “Customers don’t really buy products or services; they “hire them to do a job.” If you are unfamiliar with the Jobs-to-be-Done theory, consider it a lens through which you can observe markets, customers, needs, competitors, and customer segments differently, making innovation far more predictable and profitable.
Although every company's journey differs, you must “get a job done” for a customer, whether it is your end consumer or internal stakeholders.
At Dragonfly Rising, we have an Outcome-Driven Innovation process rooted in the Jobs-to-be-Done framework to help you successfully innovate in a measurable and repeatable way. We will work side by side with you, using the Jobs Atlas depicted below to make sure we capture all of the Jobs-to-be-Done for your customers, regardless of whether they are internal or external.
As we work through your strategy together, we will leave nothing to chance - you can expect that we will assess your organizational readiness to execute your strategy, identify the highest impact Jobs-to-be-Done, ensure your strategy is executable, measurable, repeatable, and tied to your overall business strategy and run executive workshops to educate and communicate the value being delivered.